Cierpa Software help center

How long does implementation take?

The software is browser-based, so nothing has to be installed. The software needs to be configured for your specific organization and your wishes. This process takes about one to three weeks. Our implementation consultant will help you with all of this.

Which license package is best for me?

We have two packages: professional and enterprise. Professional is suitable for companies that already know about continuous improvement and want to further their improvement process. Enterprise is ideal for companies that want to improve at multiple locations.

How do I train my people in Cierpa Quality?

Cierpa Software is easy to use and requires little explanation. A short user training will do.

The culture change that is necessary for successful improvement is a different matter. The role of software is small. Our experienced, independent improvement consultants help you start your improvement trajectory and train people to recognize instances of waste and improve in practice.

Can I use Cierpa Quality and Cierpa OEE together?

Of course. Cierpa Quality works very closely with Cierpa OEE. For example, you can measure in real-time on the line and perform the proper quality control at the right moment.

Do you help out with implementation?

We’re glad to help you implement continuous improvement with Cierpa Software. Successful improvement requires a good improvement culture, often requiring a change in employee behavior. Cierpa Software makes it easy for your people, but change is still a human task. Because we mainly understand computers very well, we’ll connect you with our extensive network of independent improvement consultants. Our consultants have a proven track record in supporting change processes.

What’s the difference between paper-based measuring and using IOT and OPC?

We have developed a diagram for that. Use this download to take a look. Do you have more questions? Then we’ll help you along.

Which measurement method is the best?

There’s no clear-cut answer to that. It really depends on your situation, of course.

If you’ve never measured OEE before, we advise you to use paper at first. This way, the operators learn about OEE. Once you’ve transferred the measurements into Cierpa OEE directly, you get an instant overview of your instances of waste.

If you already have experience with OEE, you can choose between digital and real-time. We have customers that use digital measuring on lines with few failures and real-time on lines with many failures. Other customers take a different approach.

Basically, a lot is possible. We like to think with you on the solution that’s best for you.

Take a look at this practical download first

How long does the implementation take?

That depends on the measurement method you choose. Starting with paper enables you to get going after day one. The implementation trajectories may take from one to six weeks. Our implementation consultants help you along the way. You can read about what we do during the implementation process: The road to Cierpa OEE implementation.

Does the software run on-premises?

Cierpa software is available both via the Cloud and as on-premise. With on-premise we mean: the Cierpa software runs on your own server(s) and you take care of management & backups yourself. From the Cloud, Cierpa provides secure servers and management.

What is the OEE formula?

With the OEE formula you measure the productivity of machines and production lines. How do you apply the OEE formula exactly and what does the outcome tell you? Read the blog The OEE formula.

Can Cierpa OEE make use of existing sensors and other measurement systems?

Yes, Cierpa OEE is suitable for existing sensors and measurement systems. For common situations such as use of PLCs, ready-made couplings are available. In other situations Cierpa can add a custom-made coupling.

How do I train my people on Cierpa OEE?

Cierpa Software is easy to use and requires little explanation. A short user training will do.

One of our partners will do this. They can train the operators, managers, and board members. After consulting you, they can deploy a train-the-trainer program to train many operators.

The culture change that is necessary for successful improvement is a different matter. The role of software is small. Our experienced, independent improvement consultants help you start your improvement trajectory and train people to recognize instances of waste and improve with OEE.

Which license package is best for me?

We have three packages: lite, professional, and enterprise. Lite is great for companies that just started improving. Professional is suitable for companies that already know about continuous improvement and want to further their improvement process. Enterprise is ideal for companies that want to improve at multiple locations.

I want to have everything from the OEE measurement in the cloud, is that possible?

Yes, that's possible. The most chosen solution is an own hosted OEE server to which the real-time signals are sent and which is also used as a web server to display the OEE reports.

Does the software also work on a tablet?

Yes, although most tablets have trouble switching between a data connection and a local Wi-Fi network. This will sometimes cause the connection to the OEE screens to be lost.

We already have a database with a lot of information. Can you use it for your system?

We will always set up a separate database for the OEE system. If desired, a database link can be set up between these two systems, but we prefer to get the data as close to the source as possible. This way we always know for sure that we are working with the correct data.

Which languages can I choose from?

Dutch, English, German, French, Polish. You can easily add a new language.

Do you help out with implementation?

We’re glad to help you implement continuous improvement with Cierpa Software. Successful improvement requires a good improvement culture, and that often requires a change in employee behavior. Cierpa Software makes it easy for your people, but change is still a human task. Because we mainly understand computers very well, we’ll connect you with our extensive network of independent improvement consultants. Our consultants have a proven track record in supporting change processes.

Measure and analyze waste

Unnecessary long production times, malfunctions, short stops, unnecessary waste: every production process has waste. But what is it, and how do you eliminate it? Cierpa OEE software maximizes your production process.

Measure and analyze your waste with Cierpa OEE.

Know what you’ll improve sustainably and with the right people.

Cierpa Kaizen makes improvement options visible and manageable. With all improvement actions on one PDCA action list, you can improve profoundly with your improvement teams

Cierpa Quality: efficient quality checks

Cierpa Quality eliminates the need for a paper-based quality control process. From now on, you will have the correct information at the right time to analyze the data and start recognizing trends.

Personal knowledge base for your personnel

Cierpa Competence makes the current knowledge in your organization available in one place. With complete educational management in a single e-learning platform, you will keep an overview, and you can secure your improvements in new standards.

Keep a grip on your improvement culture

Cierpa Assessment accelerates the implementation and deployment of improvements by up to 50%. Audits become intern milestones, and assessments become tools.

Company-wide improving

Combined, the Cierpa Suite improvement modules form a unique and complete improvement package that reinforces and broadens the effect of each module. This allows you to grow step-by-step in your improvement process.

Which license package should I choose?

We offer three packages: Lite, Professional, and Enterprise. Lite is ideal for companies just getting started. Professional suits organizations with experience that want more depth. Enterprise is for companies improving across multiple locations.

I've tried to roll out continuous improvement many times, but it never takes hold. Why does it work with Cierpa Kaizen?

We often hear from customers: "Every improvement program eventually stalled-but now it suddenly works! How is that?" Cierpa Kaizen is an accessible, user-friendly system. Anyone can create an action, and you receive email notifications when something is due. Whiteboard meetings are supported so you can walk through steps together. Cierpa Kaizen keeps everyone positively engaged so improvements don't quietly fall through the cracks. Improvement is done by people, not software-but the right software gives a positive boost.

How do I train my people on Cierpa Kaizen?

Cierpa Software is easy to use and requires little instruction-a short user training is enough. The culture change needed for successful improvement is another matter. Our experienced, independent improvement consultants can help you kick-start your improvement program and train people to spot waste and improve using PDCA.

How long does the implementation take?

The software runs through a browser, so nothing needs to be installed. The software still needs to be configured to your situation. We create an organization chart and your people get access. The software is ready for use within 1 day.

Which improvement techniques does Cierpa Kaizen support?

We support Kaizen of course, and you'll find the PDCA cycle everywhere. We also support SMED projects, Speedy Kaizens, 15-step Kaizens, and our digital whiteboards help you improve with DMAIC, makigami, fishbone analyses, and more.

I've heard you have an app for actions-what can I do with it?

Take photos of a situation and send them straight into Cierpa Kaizen-very handy for shift leaders to report an unsafe situation, for example. If phones aren't allowed on the shop floor, use a department tablet managed by the shift lead.

How many people can I log in at the same time?

Anyone can use Cierpa Kaizen. Simultaneously, from different locations. Cierpa Kaizen does not have the disadvantages of a shared Excel where you have to call someone to ask whether the shared file can be closed or placed back on the server.

Do you help with implementation?

We're happy to help you implement continuous improvement with Cierpa Software. Successful improvement demands a strong improvement culture, which often requires behavior change. Cierpa Software makes things easier for your people, but change is still about people. We'll connect you with our broad network of independent improvement consultants. They have a proven track record guiding change initiatives.

What is the Kaizen methodology?

Kaizen is a Japanese management philosophy focused on continuous improvement. It's not a one-off action but the daily effort of everyone in the organization to make processes a little better. Improvements may be small-like organizing a workstation more efficiently-or larger, such as redesigning a production process.

Where does Kaizen come from?

Kaizen emerged in Japan after World War II, when the country had to rebuild its industry. Toyota was one of the first companies to apply the method successfully. The word combines 'kai' (change) and 'zen' (good), meaning "change for the better."

How does Kaizen work in practice?

In Kaizen, everyone is involved-from leadership to operators. Employees are encouraged to spot improvement opportunities in daily work, propose solutions, and implement improvements. After evaluation, the new way of working is set as the standard. This approach builds a culture of continuous improvement.

What's the difference between Kaizen and other improvement methods?

Kaizen stands out by focusing on small, ongoing improvements made by everyone. Methods like Six Sigma target large projects requiring specialized expertise; Kaizen is about daily, practical improvements on the shop floor. It also combines well with Lean and Agile.

What are the benefits of Kaizen?

Applying Kaizen leads to higher product and service quality. Employees become more engaged. You see less waste and lower costs. Better collaboration improves the work climate, and your organization becomes more flexible and able to adapt to change more quickly.

How do you make Kaizen a success?

To launch Kaizen successfully you first need management support. An open culture that treats mistakes as learning moments is essential. Because change is hard, we designed Cierpa Kaizen to lower the barrier. People need time and space to implement improvements, and good communication across all levels is critical. Finally, be prepared to think and act for the long term.

How long does implementation take?

The software is browser-based, so nothing has to be installed. The software needs to be configured for your specific organization and your wishes. This process takes about one to three weeks. Our implementation consultant will help you with all of this. Most of the work will be setting up your company modules and if needed setting up your trainings.

Which license package is best for me?

We have three packages: lite, professional, and enterprise. Lite is great for companies that just started improving. Professional is suitable for companies that already know about continuous improvement and want to further their improvement process. Enterprise is ideal for companies that want to improve at multiple locations.

How do I train my people in Cierpa Competence?

Cierpa Software is easy to use and requires little explanation. A short user training will do.

The culture change that is necessary for successful improvement is a different matter. The role of software is small. Our experienced, independent improvement consultants help you start your improvement trajectory and train people in recognizing instances of waste and improving in practice.

I have a lot of company training files. Can I import them in Cierpa Competence?

Of course. Importing Word, Excel, and PDF files and drawings is easy. Even videos are easily added to your academy.

Can I see if my people have taken the training?

Yes, you can see who has read the training, who has taken and passed the test. You can also keep track of external training in the skills matrix, such as forklift certificates. This way you can always see who needs to renew which training.

Do you help out with implementation?

We’re glad to help you implement continuous improvement with Cierpa Software. Successful improvement requires a good improvement culture, and that often requires a change in employee behavior. Cierpa Software makes it easy for your people, but change is still a human task. Because we mainly understand computers very well, we’ll connect you with our extensive network of independent improvement consultants. Our consultants have a proven track record in supporting change processes.

How long does implementation take?

The software is browser-based, so nothing has to be installed. The software needs to be configured for your specific organization and your wishes. This process takes about one to three weeks. Our implementation consultant will help you with all of this. Most of the work will be developing your customized questionnaires.

Which license package is best to choose?

We have three packages: lite, professional and enterprise. Lite is great for companies that are just starting to improve. Professional is suitable for companies that already have knowledge of continuous improvement and want more depth. Enterprise is suitable for companies that want to improve with multiple locations.

How do I train my people in Cierpa Assessment?

Cierpa Software is easy to use and requires little explanation. A short user training will do.

The culture change that is necessary for successful improvement is a different matter. The role of software is small. Our experienced, independent improvement consultants help you start your improvement trajectory and train people to recognize instances of waste and improve in practice.

Can I import my own questionnaires?

Yes, Cierpa Assessment allows you to develop every questionnaire. The answers are always numerical, so they are suitable for auditing.

Do I get the 5s questionnaire with it?

Yes, you can get started right away with 5s.

Does the software support multiple languages?

Yes, the software supports Dutch, English, German, French. Other languages can be implemented if desired. Content must of course be translated by you.

Do you help out with implementation?

We’re glad to help you implement continuous improvement with Cierpa Software. Successful improvement requires a good improvement culture, and that often requires a change in employee behavior. Cierpa Software makes it easy for your people, but change is still a human task. Because we mainly understand computers very well, we’ll connect you with our extensive network of independent improvement consultants. Our consultants have a proven track record in supporting change processes.