Cierpa Support


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Finding the solution together
Sometimes we might ask you to start Teamviewer, so that we can look at it together with you. That usually means that we find the solution faster.

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Three tips to help you in mailing a support question

Send a screenshot with your question (Use the PrintScreen button to make a screenshot)
Describe the problem based on these questions: When does the problem occur? What were you doing when the problem occurred?
Tell us which Cierpa products you use, so we can see if a similar problem comes up in other modules